BUILDING BETTER TEAMS Jotun’s success depends on that of its people. The Competence Development team creates the structure and programmes to build individual skills and team effectiveness, worldwide. Jotun’s Competence Development team interacts with almost 8 000 internal customers, across 100 different countries, helping them fulfil individual potential and create added value for the company and all its stakeholders. In 2016, the focus was on refining its offer to meet the needs of an evolving global organisation – introducing digital tools to provide on demand learning. NANO MODULES, MACRO IMPACTS 2016 saw the continuation of Jotun’s nano module programme development, whereby targeted bite-sized learning units are delivered to employees via email. These modules are quick to complete, convenient to access (via PC or mobile phone) and can be distributed instantaneously, either company wide or to select recipients. They are cost efficient and effective, meeting user needs and corporate objectives, building the competence of all Jotun employees with access to digital technology. Key nano modules developed and distributed in 2016 related to IT-security, with 14 compulsory units, the migration of all Jotun employees from the Notes to Outlook PC platform, and the launch of the new intranet. In each case modules were tailored to meet a hierarchy of objectives, ensuring that transitions were made, and behaviour changed, in step-by-step processes. Nano modules are also key to the retention of learning following training delivered through the Learning Gateway and Jotun Academy. In 2017, nano modules will roll out across the 38 programmes provided by the Academy, with participants receiving between eight and 10 units post-training, ensuring lessons are learnt. 70-20-10 In 2016, Jotun increased efforts to refine the structure of its learning programmes, shifting focus away from classroom environments to more work-orientated situations. Jotun Academy learning events are still key, but more emphasis is placed on pre- and post-learning delivery, with mobilising competence as a key objective. As an overall goal, 70 per cent of learning will be delivered through experience and practical exercises, 20 per cent through knowledge sharing with colleagues, and 10 per cent in a formal learning environment. Increased focus on preparation and post learning evaluation ensures maximum value from each delivery. TEAM FOCUS 2016 has seen renewed emphasis on creating more effective teams, providing the tools, training and environments to develop collective effort, rather than dependence on individuals. Regional managers have been trained to deliver local workshops in team effectiveness, new licences have been acquired for Culture Wizard – a culture awareness portal to enhance understanding of national and personal cultures and strengthen teams – and increased investment in online English learning company-wide has developed communication skills. 47 EMPLOYEES AND THE WORKPLACE
Jotun Group Report 2016
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